Private-Pay NEMT Transportation: Wheelchair, Stretcher & Ambulatory Services
Jano Med-Ride provides comprehensive private-pay NEMT transportation (non-emergency medical transportation) for patients throughout Broward, Palm Beach and Miami-Dade Counties, as well as our surrounding areas.
Whether you need wheelchair-accessible vehicles, medical-grade stretcher transport, or ambulatory assistance, we deliver premium NEMT services without the restrictions, delays, and broker complications of government-funded programs.
Our direct-booking model means you work with us—not a call center in another state.
Choose the transportation service that matches your mobility needs, schedule your ride, and experience reliable medical transportation designed for patients who expect professional service.
What Are NEMT Services?
NEMT transportation (non-emergency medical transportation) provides specialized transport to medical appointments for patients who cannot drive themselves or use standard vehicles.
Unlike emergency ambulance services for urgent medical crises, NEMT handles routine appointments: dialysis sessions, physical therapy, specialist consultations, radiation treatments, routine check-ups, and hospital discharges.
Jano Med-Ride focuses exclusively on private-pay NEMT services—we don’t accept Medicaid or Medicare. This allows us to offer same-day scheduling, direct communication, professional drivers, modern vehicles, and flexible service that government-funded programs cannot match.
Our clients include private insurance holders seeking reimbursement, self-pay patients, high-income seniors, workers’ compensation cases, and international medical tourists.
Our NEMT Transportation Services
Wheelchair Transportation Services
Best for: Patients who use wheelchairs for mobility and can sit upright during transport.
Wheelchair transportation is our most requested service, providing safe transport for patients using manual or power wheelchairs. Our ADA-compliant vehicles feature wheelchair lifts and professional securement systems—you never need to transfer out of your wheelchair.
What’s Included:
- Manual and power wheelchair accommodation (up to 600 lbs)
- Hydraulic wheelchair lift for safe loading/unloading
- 4-point securement system meeting DOT standards
- Climate-controlled vehicles
- Door-to-door assistance
- Patient and wheelchair secured during entire journey
Ideal For:
Dialysis appointments
(3x weekly reliability)
Radiation/
chemotherapy treatments
Physical therapy sessions
Routine medical check-ups
Specialist consultations
Wheelchair users who cannot drive
Ambulatory Transportation Services
Best for: Patients who can walk but need assistance and support.
Ambulatory transportation serves patients who are mobile enough to walk but require assistance getting in and out of vehicles, navigating stairs, or maintaining balance. This service bridges the gap between full independence and wheelchair dependence.
What’s Included:
- Professional driver assistance to/from vehicle
- Arm-in-arm support and stability
- Help with stairs, curbs, and uneven surfaces
- Door-to-door service
- Comfortable sedan or SUV transport
- Assistance with medical facility check-in
- Wait time for appointment completion
Ideal For:
Seniors with balance or stability concerns
Post-surgery patients (knee, hip, back procedures)
Patients with temporary mobility limitations
Those using canes or walkers
Vision-impaired patients needing guidance
Individuals recovering from illness or injury
Stretcher Transportation Services
Best for: Bed-bound or non-ambulatory patients who cannot sit upright.
Stretcher transport provides medical-grade transportation for patients who must remain lying down during the journey. Our specially equipped stretcher vans accommodate standard hospital stretchers and bariatric patients up to 750 lbs.
What’s Included:
- Medical-grade stretcher equipment
- Bariatric capability (up to 750 lbs)
- Two-person trained crew for safe transfers
- Oxygen tank accommodation
- Vital sign monitoring capability
- Hospital-to-home and inter-facility transfers
- Smooth-ride suspension for patient comfort
Ideal For:
Hospital discharges
Post-surgery patients who cannot sit
Hospice and palliative care transfers
Inter-facility medical transfers
Patients with severe mobility limitations
Bed-bound individuals needing medical care
Which NEMT Service Do You Need?
Choose Ambulatory Transportation if you:
- Can walk with minimal assistance or mobility aids
- Can sit comfortably in a standard vehicle seat
- Need help with balance, stairs, or getting in/out of vehicles
- Use a cane, walker, or have temporary mobility challenges
Choose Wheelchair Transportation if you:
- Use a wheelchair as your primary mobility device
- Cannot easily transfer out of your wheelchair
- Can sit upright comfortably for the duration of transport
- Need ADA-compliant vehicle with wheelchair lift
Choose Stretcher Transportation if you:
- Cannot sit upright for extended periods
- Are bed-bound or have severe mobility restrictions
- Require lying-down position during transport
- Need hospital stretcher or bariatric equipment
Not sure which service you need? Call us and we’ll help determine the safest, most comfortable transportation option for your situation.
The Jano Med-Ride Private-Pay Advantage
Why Choose Private NEMT Over Medicaid Transport?
Medicaid Transport
- Broker intermediary required
- 3-7 days advance booking required
- Shared rides with multiple passengers
- Limited scheduling, business hours only
- Variable quality, older vehicles
- Assigned provider, no choice
- No private insurance accepted
- Limited hours
- No driver contact, broker coordination only
Jano Med-Ride
(Private Pay)
- Direct booking - call us directly
- Same-day appointments available
- Dedicated vehicles - no sharing
- Flexible scheduling, including weekends
- Professional drivers, modern fleet
- You choose your provider
- Insurance reimbursement support
- 24/7/365 availability
- Direct communication with driver
Premium service comes at a cost, but our clients consistently tell us the peace of mind, reliability, and quality are worth every penny spent.
Type of Medical Appointments We Serve
Jano Med-Ride provides transportation to any non-emergency medical appointment:
Routine Medical Care:
- Primary care physician visits
- Specialist consultations (cardiology, orthopedics, neurology, etc.)
- Routine check-ups and follow-up appointments
- Lab work and diagnostic testing
- Imaging appointments (MRI, CT scan, X-ray)
Ongoing Treatment:
- Dialysis (3x weekly reliability crucial)
- Chemotherapy and radiation therapy
- Physical therapy and rehabilitation
- Occupational therapy sessions
- Pain management appointments
Post-Acute Care:
- Hospital discharge transportation
- Skilled nursing facility transfers
- Rehabilitation facility transport
- Hospice and palliative care visits
- Post-surgery follow-ups
Specialized Services:
- Dental appointments for mobility-limited patients
- Eye care (ophthalmology, optometry)
- Mental health appointments
- Podiatry visits
- Wound care clinics
Insurance Reimbursement for Private NEMT
Many private insurance plans cover or partially reimburse non-emergency medical transportation.
Unlike Medicaid transport (which we don’t accept), private insurance typically allows you to choose your NEMT provider.
We make insurance reimbursement easy:
- Detailed receipts with all required information
- Proper coding for medical transportation claims
- Documentation of medical necessity
- Professional invoicing for workers' compensation cases
- Pre-authorization assistance when required
Common insurance types that may cover NEMT:
- Private health insurance (PPO, HMO plans)
- Medicare Advantage plans (some include transport benefits)
- Workers' compensation insurance
- Auto insurance (injury-related medical transport)
- Long-term care insurance
Check with your insurance provider about "non-emergency medical transportation" or "NEMT" benefits under your plan.
Service Area: Six South Florida Counties
Jano Med-Ride provides door-to-door NEMT services throughout South Florida, including:
Broward County:
- Fort Lauderdale
- Pompano Beach
- Coral Springs
- Hollywood
- all surrounding communities
- Fort Lauderdale
- Pompano Beach
- Coral Springs
- Hollywood
- all surrounding communities
Palm Beach County:
- West Palm Beach
- Boca Raton
- Delray Beach
- Boynton Beach
- all surrounding areas
- West Palm Beach
- Boca Raton
- Delray Beach
- Boynton Beach
- all surrounding areas
Miami-Dade County:
- Miami
- Hialeah
- Miami Beach
- Coral Gables
- Kendall
- all surrounding communities
- Miami
- Hialeah
- Miami Beach
- Coral Gables
- Kendall
- all surrounding communities
Monroe County:
- Key Largo
- Islamorada
- Marathon
- Key West
- all of the Florida Keys communities
- Key Largo
- Islamorada
- Marathon
- Key West
- all of the Florida Keys communities
Martin County:
- Stuart
- Jensen Beach
- Palm City
- all surrounding areas
- Stuart
- Jensen Beach
- Palm City
- all surrounding areas
St. Lucie County:
- Port St. Lucie
- Fort Pierce
- all surrounding communities
- Port St. Lucie
- Fort Pierce
- all surrounding communities
In addition to specialized non-emergency medical transportation across the 100+ mile Florida Keys island chain which connects our patients to mainland facilities when needed, we also provide long-distance NEMT transportation throughout the entire State of Florida and even the USA!
FAQ - NEMT Services Questions
What types of medical transportation does Jano Med-Ride offer?
Jano Med-Ride offers three types of non-emergency medical transportation services: wheelchair transportation (for patients using manual or power wheelchairs), stretcher transportation (for bed-bound or non-ambulatory patients requiring lying-down position), and ambulatory transportation (for mobile patients who need assistance and support but don't require wheelchairs). All services are private-pay only—we don't accept Medicaid or Medicare, which allows us to offer superior service, flexible scheduling, and direct booking.
How do I know which transportation service I need?
If you can walk with minimal assistance or use a cane/walker, choose ambulatory transportation. If you use a wheelchair as your primary mobility device and can sit upright comfortably, choose wheelchair transportation. If you cannot sit upright for extended periods or are bed-bound, choose stretcher transportation. Still unsure? Call us and we'll ask a few simple questions to recommend the safest, most comfortable service for your needs.
Do you accept Medicaid or Medicare?
No, Jano Med-Ride is a private-pay service only and does not accept Medicaid or Medicare. We serve the approximately 20% of patients who choose premium quality over government-funded programs. However, we do provide detailed receipts for private insurance reimbursement, and many private insurance plans (including some Medicare Advantage plans) cover or partially reimburse non-emergency medical transportation when deemed medically necessary.
Can you transport me to medical appointments out of state?
Yes, Jano Med-Ride provides long-distance medical transportation for out-of-state appointments when arranged in advance. We frequently transport patients from South Florida to specialized medical centers in other states for second opinions, specialized treatments, or clinical trials. Long-distance transport pricing is quoted individually based on distance, service type, and whether round-trip service is needed. Call us to discuss your long-distance transportation needs.
What is door-to-door service?
Door-to-door service means we pick you up from your exact location (home, hotel, assisted living facility) and transport you directly to your medical appointment entrance. We don't drop you at a parking lot—we take you to the facility door. After your appointment, we pick you up from the same location and return you to your starting point. Our drivers can assist you inside the facility to check-in if needed, then wait for your appointment to complete before returning you home.
Ready to Schedule Your Medical Transportation?
Experience the difference of private-pay NEMT services—professional drivers, modern vehicles, flexible scheduling, and direct communication without broker intermediaries.
Your privacy matters: We never share your information with third parties. All rides are HIPAA-compliant and confidential.
