Professional NEMT Ambulatory Transportation Services in South Florida

Jano Med-Ride provides NEMT ambulatory transportation for patients who can walk but need professional assistance and support getting to medical appointments. Serving Broward, Palm Beach, and Miami-Dade Counties, as well as surrounding areas, with comfortable vehicles and trained drivers, our ambulatory transport bridges the gap between full independence and wheelchair dependence.

If you or your loved one can walk short distances with support but shouldn’t drive, our private-pay ambulatory medical transport delivers the reliable, dignified assistance you deserve—without the shared rides, long waits, and broker complications of government-funded programs.

What is NEMT Ambulatory Transportation?

NEMT ambulatory transportation is medical transport for patients who are mobile enough to walk but need assistance, stability support, or supervision during travel to medical appointments.

Unlike wheelchair or stretcher transport for non-ambulatory patients, ambulatory transport uses standard comfortable vehicles (sedans, SUVs) with trained drivers providing arm-in-arm support, help with stairs, and door-to-door assistance.

“Ambulatory” simply means able to walk. Ambulatory transportation serves the large population between complete independence and wheelchair dependence—seniors with balance concerns, post-surgery patients with temporary limitations, individuals using canes or walkers, and anyone who needs supportive guidance getting to medical care.

Jano Med-Ride offers private-pay NEMT ambulatory transport services—we don’t accept Medicaid or Medicare. Our clients include private insurance holders, self-pay patients, families choosing premium quality, and anyone seeking reliable medical transportation without the restrictions of government-funded programs.

Who Qualifies for NEMT Ambulatory Transportation

Ideal Patients for Non-Emergency Medical Ambulatory Transport:

Seniors with Mobility Concerns

Older adults who can walk but experience balance issues, fatigue, dizziness, or instability. They need someone beside them for support and safety—not a wheelchair, just a steady arm and watchful presence.

Post-Surgery Recovery Patients

Hip replacement, knee replacement, back surgery, abdominal procedures often leave patients ambulatory but weak. They can walk short distances but shouldn't drive and need assistance navigating medical facilities.

Cane & Walker Users

Patients who use mobility aids like canes, walkers, or walking sticks can walk independently but benefit from professional assistance in unfamiliar environments, on uneven surfaces, or during inclement weather.

Vision-Impaired Patients

Those with significant vision loss who can physically walk but need guidance navigating parking lots, stairs, hallways, and medical facility check-in processes.

Stroke Recovery Patients

Post-stroke individuals often regain walking ability but with weakness, balance issues, or cognitive challenges requiring supervision and physical support during medical appointments.

Temporary Injury Recovery

Broken bones, sprains, or injuries requiring ambulatory aids during healing. Patients who will regain full independence but need short-term assisted medical transportation.

Cognitive Support Needs

Early-stage dementia or memory issues where the patient is physically mobile but needs supervision, direction, and assistance staying oriented in medical settings.

What Does NEMT Ambulatory Transportation Mean?

The Difference from Other Medical Transport

Ambulatory vs. Wheelchair Transportation:

Ambulatory patients can walk and sit in standard vehicle seats. Wheelchair transport is for patients who cannot easily transfer out of wheelchairs or walk more than a few steps. If you can walk from your front door to a car with minimal assistance, ambulatory transport is appropriate.

Ambulatory vs. Stretcher Transportation:

Ambulatory patients can sit upright comfortably. Stretcher transport is for bed-bound patients or those who must remain lying down. If you can sit in a comfortable car seat for 30-60 minutes, ambulatory transport is sufficient.

Ambulatory vs. Rideshare
(Uber/Lyft):

Rideshare drivers provide transportation only—no physical assistance. Ambulatory transport drivers are trained in patient assistance: helping you out of your home, providing arm-in-arm support, navigating stairs safely, assisting to medical facility entrances, and waiting for your appointment to complete before returning you home. We're with you every step.

Our NEMT Ambulatory Transportation Process

#1 - Scheduled Pickup

Your driver arrives at your specified time (home, assisted living facility, hotel). We provide courtesy call 15-20 minutes before arrival so you're ready.

#2 - Home Assistance

Our driver comes to your door—not just honk in the driveway. We help you down stairs, across uneven surfaces, and navigate any obstacles between your door and the vehicle.

#3 - Arm-in-Arm Support

We provide physical support and stability as you walk. You set the pace. Our drivers are trained in proper assistance techniques—supporting without overwhelming, helping without hurrying.

#4 - Safe Vehicle Entry

Assistance getting into our comfortable sedan or SUV. We ensure you're safely seated and secured with seatbelt before departing.

#5 - Comfortable Transport

Climate-controlled vehicle with smooth driving. No rushing, sharp turns, or jerky movements. We drive with your comfort and safety as priority.

#6 - Medical Facility Assistance

Upon arrival, we help you out of the vehicle, provide support walking to the entrance, and assist with check-in if needed. We notify staff you've arrived and will return after your appointment.

#7 - Wait Time or Return Pickup

Option A: Wait-and-return service—we wait during your appointment and transport you home immediately after.

Option B: Schedule return pickup—we return at your appointment's expected end time.

#8 - Home Return

Same supportive assistance bringing you from the medical facility back to the vehicle and from our vehicle back into your home, ensuring you're safely inside before departing.

Non-Emergency Medical Ambulatory Transportation Services

Medical Appointments:

Physical & Occupational Therapy:

Outpatient Procedures:

Ongoing Treatment:

Senior Care Appointments:

Post-Hospital Follow-Up:

Who Chooses NEMT Ambulatory Transportation?

Our typical clients:

Independent Seniors (Age 70+): Active older adults who no longer drive or feel uncomfortable driving, especially to unfamiliar medical facilities or in heavy traffic. They're physically mobile but recognize the safety value of professional transport assistance.
Post-Surgery Patients (Temporary Need): Hip, knee, back, or abdominal surgery patients during 4-12 week recovery periods when they're mobile but shouldn't drive and need stability support.
Assisted Living Residents: Senior living community residents who are ambulatory but need transportation assistance to off-site medical appointments not provided by facility shuttles.
Family Caregivers Seeking Relief: Adult children who work full-time and cannot take repeated time off to drive aging parents to medical appointments. Our service provides professional alternative without family guilt.
Workers' Compensation Cases: Injured workers attending medical appointments, physical therapy, and follow-ups during recovery—especially those with temporary driving restrictions.
Private Insurance Holders: Patients whose insurance covers or reimburses non-emergency medical transportation but don't want to use shared-ride Medicaid services.
Medical Tourists & Visitors: International visitors or out-of-state patients receiving medical care in South Florida who need local transportation assistance to appointments.

Our NEMT Ambulatory Transportation Coverage Area

Jano Med-Ride provides ambulatory transport throughout South Florida:

Broward County:

Palm Beach County:

Miami-Dade County:

Monroe County:

We provide specialized long-distance wheelchair transportation throughout the 100+ mile island chain and connect patients to mainland facilities when needed.

Martin County:

St. Lucie County:

In addition to specialized long-distance ambulatory transportation throughout the 100+ mile Florida Keys island chain which connects our patients to mainland facilities when needed, we also provide long-distance ambulatory transportation across the entire State of Florida and even the USA.

NEMT Ambulatory Transportation Cost & Insurance

Transparent Pricing

Ambulatory transportation is our most economical medical transport service since it uses standard vehicles and single-driver assistance.

Our local ambulatory transportation appointments in Broward, Miami-Dade, and Palm Beach Counties start from just $39 per trip.

Pricing factors include:

Unlike free Medicaid ambulatory transport (which we don’t accept), private-pay ambulatory transportation offers:

Insurance Reimbursement

Many insurance plans cover or partially reimburse ambulatory medical transportation:

We provide detailed receipts formatted for insurance submission, including:

Want to verify your coverage? Ask your insurance company: “Does my plan cover non-emergency medical transportation for ambulatory transport services?”

FAQ - NEMT Ambulatory Transportation Services Questions

What does ambulatory transportation mean?

Ambulatory transportation means medical transport for patients who are ambulatory (able to walk) but need professional assistance and support. It's for people who can walk short distances, use mobility aids like canes or walkers, or need help with balance and stability but don't require wheelchairs or stretchers. Ambulatory transport uses standard comfortable vehicles (sedans, SUVs) with trained drivers providing arm-in-arm support, help navigating stairs, and door-to-door assistance to medical appointments.

Who qualifies for ambulatory medical transport?

You qualify for ambulatory medical transport if you can walk and sit in a standard vehicle but need assistance, supervision, or physical support during medical appointments. Typical candidates include seniors with balance concerns, post-surgery patients with temporary mobility limitations, cane or walker users, vision-impaired patients needing guidance, stroke recovery patients, or anyone who needs supportive assistance but doesn't require wheelchair or stretcher transport. If you can walk from your front door to a car with help, ambulatory transport is appropriate.

What's the difference between ambulatory and wheelchair transport?

Ambulatory transportation serves patients who can walk and sit in standard vehicle seats but need assistance and stability support. Wheelchair transportation serves patients who use wheelchairs as their primary mobility device and cannot easily walk or transfer to standard seats. If you can walk 20-30 feet with minimal support and sit comfortably in a car seat, choose ambulatory transport. If you require a wheelchair for mobility and cannot easily transfer, choose wheelchair transportation. Ambulatory transport is more economical since it uses standard vehicles without wheelchair lifts.

Do you provide transportation for seniors?

Yes, Jano Med-Ride specializes in senior ambulatory transportation throughout Broward and Palm Beach Counties. Our service is ideal for independent seniors (age 70+) who no longer drive or feel uncomfortable driving to medical appointments. We provide professional drivers trained in senior assistance—helping with balance, navigating stairs safely, providing arm-in-arm support, and door-to-door service. Unlike rideshare apps where drivers only drive, we physically assist seniors every step from their home to the medical facility and back.

Can I use ambulatory transport after surgery?

Yes, ambulatory transportation is perfect for post-surgery patients during recovery periods when you're mobile but shouldn't drive. Common post-surgery situations include hip replacement, knee replacement, back surgery, abdominal procedures, cardiac procedures, and any surgery with driving restrictions. Ambulatory transport provides the stability support and assistance you need while healing, allowing you to attend follow-up appointments, physical therapy, and medical check-ups safely. Most patients use our service for 4-12 weeks during recovery before resuming independent driving.

Ready for Reliable NEMT Ambulatory Transportation?

Stop relying on family members to miss work or struggling with rideshare drivers who can’t assist you. Experience professional ambulatory medical transport designed for patients who need supportive assistance, not just a ride.

Need more support? Explore wheelchair transportation or compare all NEMT services.